When Dr. Gicheru told me that I needed puntal plugs, I was worried. I thought they would hurt or be uncomfortable. I read the brochure. I looked them up online. Dr. Gicheru took about 5 minutes total to insert them in both eyes. He inserted them quickly and effortlessly. I can’t believe how much they have helped. Now when I wake up in the morning, I don’t feel like I have to peel my eyelids open. WHAT A CHANGE!! I am glad I had the plugs put in.